OK, I admit it. I was once insulted by a customer. I was even insulted by one of my co-workers! I know it is hard to believe but over a 36-year business career it was bound to happen eventually.
What does the Bible have to say about dealing with those who insult us? Well, it turns out it doesn’t matter much whether the insult stems from a customer, a co-worker, a friend, or a family member.
First, don’t return the insult.
Jesus said, “…if anyone slaps you on the right cheek, turn to him the other also.” (Matthew 5:39b ESV).
In Jesus’ day slapping someone on the right cheek was the gravest form of insult short of physical violence. Jesus’ instruction is regardless of the severity of the insult, we are not to take personal revenge. We should not be overcome by evil, but overcome evil with good (Romans 12:21).
Next, pray a blessing for the person who insulted you.
“bless those who curse you, pray for those who abuse you.” (Luke 6:28 ESV).
“Do not repay evil for evil or reviling for reviling, but on the contrary, bless, for to this you were called, that you may obtain a blessing.” (1 Peter 3:9 ESV).
I know from first-hand experience the temptation to return an insult with one of your own is great, but the escalation that often results accomplishes nothing. It does not solve the problem that led to the initial insult, and it does nothing to show God’s love.
Rather than returning an insult with another insult, turn the other cheek and say a prayer of blessing on your accuser. We are all God’s children, and we are all imperfect vessels. Let’s do what we can to reflect God’s love and mercy to everyone–even those who insult us!
we live by faith and not by sight… difficult? yes! but we have to replicate what Jesus did. Returning a blessing instead of insult, now i know. thanks!